When it comes to booking travel, many people turn to online travel agencies (OTAs) like Expedia or Booking.com. While these platforms can be convenient, there are several reasons why booking directly with a hotel or airline is often a better choice. Here are 10 reasons to book direct instead of on an OTA:
Best rate guarantee: Many hotels and airlines offer a best rate guarantee when you book directly with them. This means that if you find a lower rate on an OTA, they will match or beat it.
Loyalty programs: When you book directly with a hotel or airline, you can often earn loyalty points or miles that can be used for future bookings or upgrades.
Room preferences: When you book through an OTA, you may not be able to choose your room type or location. But when you book directly with a hotel, you can often request specific room preferences, such as a high floor or a room with a view.
Special requests: If you have any special requests, such as a crib or extra towels, it’s best to book directly with the hotel so they can accommodate your needs.
Direct communication: When you book through an OTA, you may not be able to communicate directly with the hotel or airline. But when you book directly, you can speak with someone from the company if you have any questions or concerns.
Flexible cancellation policies: Some hotels and airlines offer more flexible cancellation policies when you book directly with them. This can be especially helpful if your travel plans change unexpectedly.
Personalized service: When you book directly with a hotel or airline, they may be able to offer personalized service, such as a welcome gift or early check-in.
Upgrades: If there are upgrades available, hotels and airlines may prioritize guests who book directly with them over those who book through an OTA.
Better deals: While OTAs may advertise lower prices, hotels and airlines may offer exclusive deals and promotions to those who book directly with them.
Supporting local businesses: When you book directly with a hotel or airline, you are supporting local businesses and helping the industry recover from the impact of the pandemic.
In conclusion, while OTAs can be convenient, there are several benefits to booking directly with a hotel or airline. From best rate guarantees to personalized service, booking direct can help ensure a better travel experience overall.